RETURN AND REFUND
POLICY
Thank you for shopping at Vendor76. We strive to ensure that our customers are satisfied with their purchases. If you need to return an item, we're here to help. Please take a moment to review our return policy:
Return Window:
You may return items within 7 days of the purchase date. Any returns requested after this period will not be accepted.
Return Eligibility:
Items must be in their original, unmodified condition.
No Questions Asked:
We understand that circumstances may vary, and we trust our customers' judgment. You do not need to provide a reason for the return; no questions will be asked.
Refund Process:
Upon receiving the returned item(s) and verifying their eligibility, we will issue a full refund. Please allow a reasonable processing time for the refund to reflect in your account.
Partial Refunds:
In cases where items are returned in a condition that does not meet the original criteria, we may work with you to find a mutually acceptable resolution. This could involve a partial refund, provided both parties agree on the terms.
How to Initiate a Return:
1. Contact us at overseer@vendor76.com within the 7-day return window.
2. Provide your order number and details about the item(s) you wish to return.
3. We will guide you through the return process.
At Vendor76, our primary goal is customer satisfaction. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer support team. We appreciate your business and look forward to assisting you in any way we can.
Thank you for choosing Vendor76!
Sincerely,
Van Nguyen
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